Frequently Asked Questions
What is the difference between Venture Buy Now and Venture Group Buying?
Venture Scooters imports products directly from the manufacturers and on-sells them to our customers through Venture Buy Now. This method cuts out a lot of extra costs and allows us to give you a great deal.
Venture Group Buying gives you the opportunity to be part of a larger group purchasing products directly from the factory, in high quantities, achieving the best possible price.
When do I get charged?
When you purchase a product from our Venture Buy Now section you pay with a credit or debit card at the time of purchase. Products need to be paid in full before we deliver to you. (see our Terms & Conditions for more information on Paypal purchases).
If you are purchasing a product through Venture Group Buying you only get charged once we reach the minimum order number required. If we don't receive enough pre-orders your credit card will not be charged.
How do I track my order?
We will send you an email update at every step of the process.
How do I calculate delivery cost?
You don’t need to. We offer free delivery for all of our products.
Do you ship to PO Box addresses?
No, all items need to have a physical address for shipping.
Do you ship outside of Queensland?
No, all orders must be shipped to a Queensland Australia address.